Privacy Policy

1. Who We Are

Assurety is a surety bond advisory and distribution platform. Registered office: Mumbai, India.

When we refer to “Assurety”, “we”, “us”, or “our” in this policy, we mean the Assurety platform and team.

2. Information We Collect

We collect information you provide directly when you:

• Submit an enquiry or contact form (name, company, email, phone, bond details)
• Subscribe to our newsletter or updates
• Communicate with us through our enquiry form
• Use our cost calculator (inputs processed in your browser - no personally identifiable data is sent to our servers)

We also collect limited data automatically when you use our website:

• Pages visited, time spent, and general usage patterns via Google Analytics (anonymised)
• IP address and browser type (standard web server logs, not stored long-term)
• reCAPTCHA interaction data (used solely for spam prevention)

3. How We Use Your Information

• To respond to your enquiry - your contact details are used to follow up on bond enquiries and provide quotes
• To process your application - if you proceed to a bond application, your information is shared with the relevant insurer underwriter under confidentiality obligations
• To improve our service - anonymised usage analytics help us improve the website and calculator
• To communicate relevant updates - if you have opted in, we may send regulatory or product updates relevant to surety bonds in India

4. Information Sharing

We do not sell your personal information. We share information only in the following circumstances:

• Insurer partners - for the purpose of underwriting and issuing a surety bond you have requested
• Service providers - Zoho (CRM/workflow), Google (Analytics, reCAPTCHA) - under data processing agreements
• Regulatory requirements - where required by IRDAI or other applicable law

5. Data Retention

Enquiry and contact data is retained for up to 3 years to support follow-up and regulatory recordkeeping. If you request deletion, we will remove your data except where retention is required by law or ongoing contract.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Opt out of marketing communications at any time

To exercise any of these rights, use our contact form.

7. Cookies

We use minimal cookies: Google Analytics (analytics, anonymised) and reCAPTCHA (fraud prevention). We do not use advertising or tracking cookies. You can disable cookies in your browser settings - this will not affect your ability to use the website.

8. Security

We use HTTPS encryption for all data in transit. Enquiry data submitted via our forms is transmitted securely to our CRM via Zoho Flows. We do not store payment information - all bond premium payments are handled separately through your chosen payment method.

9. Changes to This Policy

We may update this policy as our services evolve or regulation changes. The date at the top of this page will reflect the most recent update. Continued use of our website after a policy update constitutes acceptance of the updated terms.

10. Contact

For privacy questions or requests, use our contact form or write to Assurety at our Mumbai office.